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Open Monday to Friday from 08:00 - 17:00*
Would you like to talk to our customer service team? We can help answer queries regarding your booking.
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Log in to your Avis Preferred account below. You can also manage an existing booking using the link on the left, or call our Customer Service team on 0861 021 111 (international: +27 11 387 8431).
Already an Avis member but don’t have an online profile? Create a password.
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Please type below the email address you use to sign in to your account. This will be used to reset your password
Here are some of the benefits that will come your way:
Join Avis Preferred Now
Self-Serve functionality is switched on at leading Avis locations across Europe, while priority service is available at over 3,000 car hire locations worldwide – and membership is completely free.
Book direct on this website making sure you are signed in to your Avis Preferred account. This way we can guarantee you access to the best deals.
Rented with us in the last six months? You can retroactively add rentals to your loyalty account. That way you can get to your rewards even quicker.
Finally, Avis Preferred's loyalty benefits can be earned worldwide by members based in the following countries:
Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Loyalty benefits can only be redeemed in the countries listed above.
The more rentals you make with Avis Preferred, the more rewarding it gets. With three membership tiers based on your rental history over the last year, there are pleasant surprises in store for everyone – from car upgrades to free weekend getaways.
Hire with us five times or more (and spend €1,000) within a year and you’ll automatically qualify for Avis Preferred Plus. This means you’ll receive priority car availability, a free extra driver on every trip and a complimentary vehicle upgrade whenever possible.
Hire ten times or more (spending €2,000) within a year to join our highest tier, Avis President’s Club. Along with Avis Preferred and Preferred Plus benefits, you’ll also have guaranteed access to vehicle upgrades at railway stations and airports, and whenever available in downtown locations – and double upgrades at weekends, depending on availability.
As an Avis Preferred member you have access to our dedicated Preferred customer services team. The Preferred hotline is available to Avis Preferred members ensuring you have quick access to the best service possible.
On signing up to Avis Preferred, this is the membership you’ll automatically receive. It’s free to join and you’ll have access to all of these great benefits:
Members who spend €1,000 on 5 or more rentals in a year automatically qualify for Avis Preferred Plus, unlocking these additional benefits:
Members who spend €2,000 on 10 or more rentals a year qualify for our premier tier – Avis President’s Club. In addition to Avis Preferred and Preferred Plus membership benefits, President’s Club includes the following exclusive benefits:
* Fuel, extra services and airport surcharges are not included.
** Subject to availability. Not eligible for vans, luxury, Select Series and Prestige cars, and rentals longer than 14 days.
*** Guaranteed upgrade at airport and railway stations. At downtown locations upon availability.
You can join quickly and easily online:
1. Have your driving licence and payment card to hand. Whether you book online, on-app or by phone, entering your details now means you don’t have to do it again in future.
2. Sign up online. Our online sign up process takes just a couple of minutes and makes all future rentals quicker and easier than ever before.
3. Then, when you’re ready to make a booking with us, simply sign in online or quote your customer number over the phone. You can start to enjoy the benefits of our priority service on your next rental.
Once logged in to Avis Preferred, you can track your progress up the loyalty tiers (in terms of both number of rentals and total spend), submit any missing rentals to the programme or just ask us about any questions or concerns you may have.
This is your place to view statements, check booking history, amend your contact details and rental preferences, and update credit card information.
€100 ‘loyalty value’ bonus - rent within the first 60 days of your membership to receive a bonus taking you closer to the next membership tier. This value will be credited within five days of the rental car being returned to us; at which point, it can be viewed in your online account. This bonus only applies to new members.
It's really easy to sign up to our loyalty programme. Click here to get started.