Authorisation Hold Explained
Paying with credit card?
We will take an authorisation hold on your credit card for the duration of the rental. Here is how the authorisation hold works:
When collecting the car
• Avis requests your bank to reserve a hold against the funds of your card.
• Your bank will usually present this as a pending transaction that reduces the money you have available to spend. This might appear as a debit on your statement but it is not.
• We do not charge your card. No funds are actually taken from your account.
• This hold will be the estimated cost of your rental (including a tank of fuel and extras) less any amount paid in advance.
When returning the car
• Once your card has been charged with the invoice amount, the hold will be released by your bank.
• As this was a temporary hold and not charged, the return funds will not be shown as a transaction on your statement, instead your available balance will increase.
• Depending on your bank, it can take up to 30 days before this is reflected on your account balance.
• The time to release the hold is not within our control.
Please contact your bank for any authorisation hold queries.
Additional Weekend Authorisation
If you are renting over a weekend (Between Thursday 00h01 and the following Monday 23h59) an additional "weekend authorisation" will be taken for the duration of the rental as follows:
- Coastal Branches - R3,500 (on all car groups)
- Inland Branches - R7,500 on Car Groups A-E and R10,000 on Car Groups F - N
The additional weekend authorisation will be waived from airport locations upon presentation of a valid airline boarding pass/e-ticket printout and for all Avis Preferred customers.