* Charges may apply
Open Monday to Friday from 08:00 - 17:00*
Would you like to talk to our customer service team? We can help answer queries regarding your booking.
Log in
Log in to your Avis Preferred account below. You can also manage an existing booking using the link on the left, or call our Customer Service team on 0861 021 111 (international: +27 11 387 8431).
Already an Avis member but don’t have an online profile? Create a password.
Password Reset
Please type below the email address you use to sign in to your account. This will be used to reset your password
- Manage Your Booking
- Join Avis Preferred Loyalty
- What is Avis Preferred Loyalty?
- View E-Toll Charges
- Download Your Invoice
- Avis Mobile App
Welcome to Avis
Opening times
| Day | Opening |
|---|
Address
Need car hire at London City Airport?
Our London City Airport car hire location is located only a few minutes' walk from the Docklands Light Railway (DLR) and is close to all major motorways, as well as top attractions like the O2 and the Excel Centre Docklands.
Picking up your hire car at London City Airport
The Avis desk is in the Car Rental building outside the terminal. Leave through the main entrance and turn left. Once inside the car rental building, you'll find us in the middle of three desks.
When you've got your keys, please go to the Avis Park which is directly in front of the Car Rental Building to collect your car.
Returning your hire car to Avis London City Airport
Follow signs for A13 Docklands and City Airport.
If you are returning your car outside opening hours, park in any of the Avis Car Hire Returns bays. Make note of mileage, fuel reading and date of time of arrival on document wallet. Put the keys inside the document wallet and bring them with you. If the airport is still open, please leave the keys at the Airport Information Desks. If closed, press the buzzer at the door of the Terminal to summon security and leave the keys with them.
Opening Times
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 13:00 |
Popular car hire locations around London
The car you pick is the car you get ... with Select Series and Avis Prestige
Our curated Select Series collection is available from this car rental location. Choose from a selection of high-powered, hand-picked models.Alternatively, take a top-of-the-range Avis Prestige car out for a road trip with high style. We stock a limited number of high-calibre Range Rovers, executive Jaguars, classic Porsches, sleek Mercedes, swift BMWs and handsome Audis.
Services and additional extras
Avis Preferred: Our customer loyalty programme rewards our loyal customers with a series of benefits. We know your time is precious and that’s why we prepare your paperwork in advance. When you come to our branch, you just need to show your driving licence – we won’t ask for your autograph. Sign up online before you travel – the programme is completely free.Optional extras
Breakdown assistance: A breakdown in one of our vehicles is highly unlikely but our breakdown assistance service means you can tackle any journey worry-free.
Child seats: If you’re travelling with children, make sure you book child seats when you reserve your vehicle.
Satellite navigation: Driving in London can take a bit of getting used to, but with our satellite navigation system it needn’t be stressful. Make sure you’re on the right road from the word go by requesting this service when you make your booking.
Don't forget the London Congestion Charge
This hire station is not in the London Congestion Charge zone but drivers travelling into central London between 7am and 6pm on Monday to Friday will have to pay the charge on a daily basis. Drivers should look out for the Congestion Charge signs en route.
Find out how to pay the charge. We can process the payment on your behalf for the first day of your hire, so you have more time to relax and enjoy the journey. Just let us know when you collect your car.
Dartford Crossing
Passing through the Dartford Tunnel? Please note that the small toll charge can no longer be paid at the barriers; drivers must pay online in advance or by midnight the following day. This site explains the payment system in more detail.
Driving rules in the United Kingdom
Which side of the road?In the United Kingdom, please drive on the left side of the road.
Country driving laws
- Mobile phones may only be used with a headset or hands-free device
- Use the outside lane to overtake on motorways and dual carriageways
- There is a congestion charge payable when driving in London
- Zebra crossings (black and white stripes on the road) give pedestrians right of way to cross the road
Speed Limits
All speed signs will be in mph.
For a standard Avis rental vehicle with no trailers:
- Urban areas: 30 mph (48 km/h)
- Rural areas: 60 mph (96 km/h)
- Motorways: 70 mph (112 km/h)
Child safety / Seatbelt laws
- It is compulsory for the driver and all passengers to wear a seatbelt
- Children aged under 12 or less than 135cm tall must be seated in an appropriate child restraint for their size
This road rules information is for provided for general guidance only. We endeavour to keep the information up to date and accurate, but any reliance you place on this information is at your own risk.