Contact Avis

Contact Us

We recommend saving our 24 Hour Roadside and Emergencies number, 0800 001 669 / +27 11 387 8432, on your cellphone for easy reference in the unlikely event of a breakdown or roadside emergency.

Before you go

For Avis Customer Services or to make a reservation for Avis Rent a Car, Avis Van Rental, Avis Chauffeur Drive or Avis Luxury Cars, contact:

National Call Centre - Reservations
8am - 5pm, Monday - Friday

Available on email only
8am - 12pm, Saturday - Sunday
8am - 12pm, Public Holidays: Local
0861 021 111
International
+27 11 387 8431
Make, amend or cancel bookings for Avis Rent a Car, Avis Van Rental, Avis Luxury Cars or Avis Chauffeur Drive: reservations@avis.co.za
Avis President Club Members 8am - 5pm, Monday - Friday: Local
0861 600 414
International
+27 11 923 3520
Email Avis Preferred Loyalty: AskLoyalty@avis.co.za
Avis Preferred Loyalty 8am - 5pm, Monday - Friday: Local
0861 932 273
International
+27 11 387 8434; AskLoyalty@avis.co.za
Email Avis Preferred Loyalty
SMMEs and new business enquiries 8am - 5pm, Monday - Friday: +27 11 923 3404
Email SMME and new business enquiries: smmezone@avis.co.za
Avis MiniLease (Long term car rental) 8am - 5pm, Monday - Friday: Local
0861 111 475
International
+27 11 387 8489
Email Avis MiniLease
mini.lease@avis.co.za

During your journey

Queries during the rental period should be referred to the car hire location where you collected your vehicle.

24-hour Roadside and Emergencies: Local
0800 001 669
International
+27 11 387 8432

After your journey

Customer Services 8am - 5pm, Monday to Friday
Email Customer Services (post-rental queries only): customerservice@avis.co.za
Personal Accident Insurance (PAI) claims
Email: customerservice@avis.co.za

Other enquiries

Avis Car Sales: 0861 036 770
Or contact the branch directly
Avis Car Sales Branches
Online Support 8am - 5pm, Monday - Friday: +27 11 923 3520
Email Online Support: info@avis.co.za
Send us your feedback by completing a short form.

Avis Namibia

If you would like to contact the Avis Namibia, National Call Centre please use the number the below.

Reservations and Customer Service 8am - 5pm, Monday - Friday 9am - 12pm, Saturday - Sunday Closed, Public Holidays: +264 61 233 166
Or contact the branch directly: Avis Namibia Branches

Get in touch by post

Avis Rent a Car PO Box 221 Isando 1600 South Africa