Clubred Newsletter
Don't miss out on your Roses!
We don't want you to miss out on your Roses. Here's a checklist to make sure you earn for every booking.Use the right rate codes
Make sure to use a Discretionary rate code or a qualifying rate code to earn Roses. If no applicable rate code is applied, then the best rate of the day will pull through and no roses will be allocated.
Insert your Rose number correctly on GDS and Amadeus
The Rose number entry for both Amadeus and Galileo must be inserted as per the entry below:
/SI-BA-CR1234
The Rose number must be entered at the time of the original booking and not when amending the booking as the field is then blocked.
Redeeming your Roses
Now you can choose where to spend your Roses. Redeem for Rands on your ClubRed VISA card or into your eBucks account.
1 Rose is worth R5 or 50 eBucks.
Please note: Month end redemption take longer than normal.
Rose Allocation
Check that your Rose number has been inserted correctly.
Often incorrect Rose numbers are inserted either due to typing errors or assuming that the number you inserted could be correct. Roses are therefore allocated to other Travel Agents instead or not at all. Removing and re-allocating those Roses is not always possible.
Luxury and Chauffeur Drive bookings
Roses are allocated 2 days after the booking has been checked-in (vehicle is returned), and provided that the vehicle is damage free.
If you have any lingering questions about the ClubRed program please contact our Help Desk on 011 923 3848.